We're looking for a Technical Account Manager to provide a Gold Standard Experience to our assigned accounts' key stakeholders, working cross-functionally to support Stripe's largest and most complex users.
Requirements
- Minimum 3 years experience in enterprise level client-facing work
- Fluency in French
- Strong product sense and energized by the challenge of solving difficult user related problems
- Strong written and verbal communication skills in English and French to support regional based customers
- Ability to lead complex integration conversations in a highly consultative and proactive manner
- Familiarity with APIs and able to explain API concepts to Stripe's largest and most technical customers
- Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
- Strong technical troubleshooting skills and is comfortable interfacing with technical teams
- A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement Plan
- Generous Paid Time Off