Technical Account Manager, French Speaking

We're looking for a Technical Account Manager to provide a Gold Standard Experience to our assigned accounts' key stakeholders, working cross-functionally to support Stripe's largest and most complex users.

Requirements

• Minimum 3 years experience in enterprise level client-facing work
• Fluency in French
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English and French to support regional based customers
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe's largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement Plan
• Generous Paid Time Off