Guest Service Agent

The Study at Yale is seeking a Guest Service Agent to provide hospitality and service to guests. This role involves organizing guest check-ins/outs, room reservations, and managing guest requests.

Requirements

• Provide highest level of hospitality and customer service
• Complete guest check-in and check-out processes
• Maintain room inventory and assignments
• Courteously answer inquiries and accept reservations
• Coordinate with hotel departments to manage guest requests
• Attend to guests' needs and requests
• Regularly calculate and post charges and receipts
• Maintain a safe and clean work environment

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off
• Paid holidays