Guest Services Agent

The Study at University of Chicago is seeking a full-time Guest Service Agent to provide genuine hospitality and high-quality service to guests. The position involves organizing guest check-ins/outs, room reservations, and inquiries, and working under the direction of the Guest Service Manager.

Requirements

• Provide high-level hospitality and customer service to guests
• Complete guest check-in and check-out processes
• Maintain room inventory and assign guests to rooms
• Answer inquiries and accept reservations
• Coordinate with hotel departments to manage guest requests
• Regularly calculate and post charges, receipts, and cash payments

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off
• Paid holidays