Warehouse Operations Manager

Maintains responsibility for the day-to-day management of warehouse operations, customer order fulfillment functions, and all associated processes and procedures. Formulates and maintains a clear and scalable logistics and warehouse strategy, improving warehouse performance, procuring warehouse materials and resources, and ensuring that warehouse compliance is maintained.

Requirements

• Manages, leads, inspires, and motivates team members to perform at their very best through clearly defined key performance indicators (KPIs), positive encouragement, constructive training, and advice.
• Reviews and prepares workflow, staffing and space requirements, equipment layout, and action plans while ensuring that quality and customer service standards are always met.
• Performs quality controls and monitors all warehouse production KPIs.
• Promotes diversity, equity, and inclusion within assigned teams to foster exchange of ideas and provide cross-team learning opportunities.
• Seeks out and identifies improvements and enhancements to continually improve operational management systems, processes, and best practices.
• Collaborates with Regional Distribution Center (RDC) Manager to identify and clarify strategic and operational objectives and implements these objectives in the warehouse.
• Manages the security of the physical warehouse, as well as the security and safety of all employees, vendors, and visitors, through collaboration with the RDC Manager and facilities/security teams.
• Ensures that warehouse processes and procedures remain legally compliant, including with current Occupational Safety and Health Administration (OSHA) regulations.
• Manages retailer returns to the warehouse and ensures timely disposition and return to stock.
• Conducts regularly scheduled performance reviews with the warehouse team members.

Benefits

• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 5 Floating Holidays, and 5 Sick days, and 9 Company Holidays
• Tuition Reimbursement Program: $15,000 yearly benefit
• Vehicle Discount Programs
• Professional growth and development opportunities
• Direct partnership with senior leadership
• Formal Mentorship Program
• LinkedIn Learning License