Associate Director of Financial Aid

Our Financial Aid Director helps change student lives every day while serving as the Financial Aid Advisor and Team leader of the Financial Aid Department at the Campus. The successful candidate will be a self-disciplined person who can cultivate positive, supportive relationships with Financial Aid team members, lending institutions, guarantee agencies, and regulatory entities.

Requirements

• Provide information to students and parents regarding financial aid program requirements and procedures.
• Explain Financial Aid plans to students and parents; review their rights and responsibilities with regards to financial aid programs.
• Serving as the primary contact for students with financial aid related questions by counseling incoming and current students on financial aid resources.
• Replying to all departmental correspondences and messages within 24 hours.
• Working with other departments on achieving enrollment and retention goals.
• Assisting in onboarding and training new advisors.
• Providing and maintaining reports as needed.
• Performing other duties as assigned by the Campus Director/Corporate Director of Financial Aid.
• Review financial aid applications, forms and documentation for completeness and accuracy; verify information reported on FAFSA to determinate eligibility.
• Complete verification procedures where needed.
• Input FASFA, review resulting ISIR and maintain financial aid funding schedule in CLASS.
• Provide entrance and exit counseling.
• Answer questions, inquires or requests from students or parents
• Responsible for complete and accurate files and paperwork.
• Maintain a close working relationship with Admission and other personnel.
• Remain current on all applicable laws and regulations.
• Attend financial aid workshops and conferences
• Supervises, trains and evaluates department staff; works with staff to assign responsibilities, determines department priorities and procedures.
• Attends meetings and conferences, reviews newsletters, and reports.
• Prepares reports for the Corporate Director of Financial Aid as requested.
• Supports and actively participates in the College’s major initiatives for process improvement in financial aid and other areas.
• Adhere to institutional policies and procedures.
• Participate in required meetings and trainings.
• Performs all other duties as assigned.