SuccessKPI is seeking an Enterprise Architect to define, own, and evolve the architectural foundation of our global SaaS platform.
Requirements
- 12+ years of software engineering experience, including 5+ years in senior architecture leadership roles within SaaS, cloud-native or CCaaS platforms.
- Proven experience designing and scaling multi-tenant, enterprise-grade distributed systems.
- Deep expertise in AWS, including serverless, container orchestration, event-driven architectures, global-scale data systems, and high-availability designs tailored for CCaaS and communications workloads.
- Hands-on experience with Business Intelligence platforms, including MicroStrategy—designing data models, dashboards, and scalable BI solutions integrated with cloud data pipelines.
- Familiarity with AI/ML services, including speech transcription, sentiment analysis, language understanding, and applying these capabilities to enhance CCaaS and customer engagement workflows.
- Strong knowledge of DevOps practices, CI/CD pipelines, containerization, and infrastructure-as-code.
- Demonstrated success influencing technical direction across multiple teams and stakeholders.
- Excellent communication skills with the ability to distill complex concepts for diverse audiences.
- Experience guiding globally distributed teams
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance