Customer Success Manager - Key
SugarCRMIndiana, United States
Posted February 19, 2026
70000 - 90000 USD
Full Time
About the Company
SugarAI is redefining CRM for the age of AI. We're delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action.
Job Description
SugarAI is redefining CRM for the age of AI. We're delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action.
Requirements
- Proven Track Record: 4-7 years of experience in customer success, account management, or client-facing sales roles
- Customer-Centric Mindset: Demonstrated ability to build long-lasting relationships with clients
- Revenue Growth Expertise: Success in identifying upsell and cross-sell opportunities
- Communication Excellence: Ability to communicate effectively across all levels of an organization
- Resilience & Motivation: Demonstrated ability to thrive in a dynamic environment
Benefits
- Excellent healthcare package for you and your family
- Savings and Investment – 401(k) match
- Unlimited Paid Time Off
- Paid Parental Leave
- Online Legal Services (Rocket Lawyer)
- Financial Planning Services (Origin)
- Discounted Pet Insurance (Embrace Pet Insurance)
- Corporate Benefit Program (Working Advantage)
- Health and Wellness Reimbursement Program
- Travel Discounts
- Educational Resources - Career & Personal Development Program
- Employee Referral Bonus Program