Customer Success Manager
SukiRedwood City, California, United States
Posted March 5, 2026
Full Time
About the Company
Suki is creating a new category in the health-tech space, disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions.
Job Description
Suki is creating a new category in the health-tech space, and we're looking for a Customer Success Manager to drive the successful training and adoption of our product in major health system clients. You'll be responsible for providing At The Elbow training, engaging with practice managers and IT support teams, and developing creative solutions to meet client needs.
Requirements
- 5+ years of enterprise customer facing experience within healthcare SaaS
- Exceptional communication, presentation, and conflict resolution skills
- Ability to think critically, prioritize effectively and communicate expediently
- Strong data analysis skills
- Creative problem solving skills
- Strong understanding of medical documentation and clinical workflows
- Proficient in Microsoft Office, Google Suite and Microsoft office
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
- Four Day Work Week
