Dispatcher

The Dispatcher is responsible for directing and monitoring daily assignments, scheduling drivers and bus assistants, and ensuring daily coverage of all routes, field trips, and charter work. They also communicate with drivers, recommend disciplinary action, respond to emergency calls, and maintain route documentation and records.

Requirements

• High school diploma or GED
• Previous dispatch experience is preferred
• Knowledge of surrounding geographic area to ensure effective and efficient routing
• Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching
• Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment
• Ability to read and interpret documents and instructions from customers and other team members
• Ability to perform work activities requiring cooperation and instruction
• Ability to function in a fast-paced environment, under substantial pressure
• Ability to work within the appropriate level of independence
• Ability to problem solve
• Ability to operate two-way and emergency radio systems
• Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
• Ability to use Microsoft Office Program and computerized routing software
• Ability to work independently
• Ability to read road and street maps
• Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
• Bi-lingual abilities a plus

Benefits

• Medical
• Dental
• Vision
• Basic life insurance coverage
• Holiday pay
• PTO accrual
• Retirement savings plan