Platform QA & Release Engineer
SummitNext Technologies Sdn BhdHyderabad, Telangana, India
Posted April 6, 2026
1500000 - 2200000 INR
Full Time
About the Company
SummitNext Technologies Sdn Bhd specializes in delivering cost‑effective, globally dispersed remote teams that help organizations accelerate growth. The company offers a broad portfolio of services—including BPO, omni‑channel customer support, customer experience, robotics, e‑commerce, logistics, retail, IT services, and even e‑sports—tailored to the exact needs of businesses of any size. By integrating teams in India, the Philippines, and Malaysia, SummitNext provides seamless operations that are locally managed yet tightly aligned with clients’ objectives, ensuring high service standards and true partnership. Their deep industry expertise and commitment to bespoke solutions set a new benchmark for outsourced talent management and innovation.
Job Description
SummitNext is a fast-growing BPO and technology company hiring a Platform QA & Release Engineer to ensure quality assurance and release management for the Client LaunchPad Core Components platform.
Requirements
- 3–6 years of QA or release engineering experience for contact center, telecommunications, or enterprise software platforms
- Experience testing CCaaS platforms (Genesys, NICE, Five9, Cisco, or Amazon Connect) in multi-client or BPO environments
- Hands-on experience with API testing tools (Postman, SoapUI, or equivalent)
- Proficiency in test case management and defect tracking tools (Jira, Azure DevOps, or equivalent)
- Strong analytical and documentation skills
- Understanding of telephony fundamentals (SIP, ACD routing, call flows)
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
