Guest Services Coordinator
Sun CommunitiesGolden Township, Michigan, United States
Posted April 8, 2026
Full Time
About the Company
Sun Communities is a leading provider of manufactured home communities and RV resorts, offering exceptional customer service rooted in the Golden Rule. The company prioritizes a fun and rewarding workplace culture, with a strong commitment to personal growth and advancement opportunities for its team. Sun Communities has been consistently recognized as one of the best places to work, including being named a Top 100 Workplace by the Detroit Free Press for 11 consecutive years.
Job Description
Join our team at Sun Outdoors as a Guest Services Coordinator and embark on an exciting new opportunity! As the face of the resort, you will interact with current and prospective guests and residents, handle routine office work, and administrative responsibilities.
Requirements
- High School Diploma or GED (Required)
- 2 years in administrative experience (Required)
- 6 months in previous experience using property management and/or reservation systems (Preferred)
- 6 months in hotel or resort front desk experience (Preferred)
- Strong customer service skills
- Excellent telephone skills
- Good problem solving skills
- Professional appearance
- Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
- Must have a valid driver's license
Benefits
- Paid sick leave
- Online access to view and update personal information, review paystubs, annual W2s, and more
- Participation in company-wide SunRewards program
- Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
- Get paid daily with DailyPay
- Access to hundreds of online learning modules via Sun University
- Vacation RV site rent discounts at Sun Outdoors locations nationwide