Resort Reservation Specialist
Sun CommunitiesMichigan, United States
Posted February 27, 2026
Full Time
About the Company
Sun Communities is a leading provider of manufactured home communities and RV resorts, offering exceptional customer service rooted in the Golden Rule. The company prioritizes a fun and rewarding workplace culture, with a strong commitment to personal growth and advancement opportunities for its team. Sun Communities has been consistently recognized as one of the best places to work, including being named a Top 100 Workplace by the Detroit Free Press for 11 consecutive years.
Job Description
Resort Reservation Specialists create a pleasant and engaging experience for Sun’s RV Resort customers through inbound and outbound call efforts, completing site reservation transactions and selling vacation rental home reservations, vacation enhancers, and upgrades.
Requirements
- High School Diploma or GED
- 1 year in sales and customer service experience
- Excellent customer service and organizational skills
- Strong interpersonal and communication skills
- Basic computer proficiency skills including the ability to use Microsoft Office Suite, email, and internet
Benefits
- Comprehensive Medical and Prescription coverage
- Comprehensive Dental and Vision Plans
- On-Site Fitness Center
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life, Accidental Death & Dismemberment Insurance and Dependent Life
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program
- Vacation RV Site Discounts for team members
- Team Member Perks & Discounts program
- Up to six weeks of paid parental leave
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty