Client Care Representative
Sun LifeTaguig, Philippines
Posted February 13, 2025
Full Time
About the Company
Sun Life provides financial services aimed at securing a healthier, financially stable life for clients.
Job Description
You will work with dynamic colleagues to provide superior customer service and address customer needs in a timely manner.
Requirements
- 1 year of call center experience in inbound
- Previous related BPO work experience in Healthcare/ Insurance (Preferred)
- Fluency in English speaking and writing
- Ability to handle 3 concurrent chats with customers
- Good listening skills
- Ability to adapt quickly and comfortably to change
- Attention to detail with strong documentation and follow up skill
- Proficient Windows knowledge
- Proficient keyboarding skills
Benefits
- Opportunities for career growth and development
- Positive, friendly, and motivated work environment
- Overtime pay during peak periods
