Call Center Banker
SunriseSioux Falls, South Dakota, United States
Posted February 20, 2026
38005 - 70953 USD
Full Time
About the Company
Sunrise Banks is a BâCorp and CDFIâcertified communityâfocused bank serving Minnesota, South Dakota, and beyond. It offers a full suite of retail, mortgage, and smallâbusiness banking products, leveraging fintech tools to promote financial wellness and netâzero banking. The bankâs mission is to empower local economies by providing innovative financial services that help clients build stability, create generational wealth, and launch businesses. Guided by founder David Reilingâs vision, Sunrise partners with likeâminded organizations to extend its impact nationally and globally.
Job Description
At Sunrise Banks, we are committed to a culture of trust and transparency that welcomes all. As a Phone Banker, you'll be a warm, trusted voice for our customers, helping them navigate everyday banking and build financial confidence.
Requirements
- Serve as a trusted, welcoming first point of contact for customers by phone
- Respond to customer questions and requests related to accounts, transactions, digital banking tools, and general financial services
- Resolve concerns efficiently by troubleshooting issues, researching solutions, and following through to ensure customers feel supported and confident
- Provide thoughtful guidance and education that helps customers make informed financial decisions and build financial wellness
Benefits
- Medical, Dental, Vision, Pet and Life insurances
- AD&D, STD and LTD
- FSA, PPL, 401k w/match
- PTO, Paid Volunteer Time Off
