Manager, Global Service
Super Micro ComputerRiyadh, Riyadh Region, Saudi Arabia • Dubai, United Arab Emirates • José Luis Bustamante y Rivero, Arequipa, Peru
Posted September 2, 2025
Full Time
About the Company
Super Micro Computer, Inc., with over three decades of leadership, specializes in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions. Offering customizable, efficient, and sustainable IT products including liquid-cooling technology, the company pioneers Building Block Solutions® and Green Computing servers, setting new performance and environmental standards.
Job Description
Supermicro is seeking an experienced Manager to lead a field engineering team supporting data center infrastructure in Saudi Arabia and the Gulf region. The role involves managing hardware depot locations, ensuring compliance with import/export laws, and serving as a technical authority for server hardware. This position requires a strong technical foundation, leadership experience, and expertise in logistics operations for high-value server hardware.
Requirements
- Lead and manage a technical team.
- Act as a technical authority for server hardware.
- Drive root cause analysis and continuous service improvements.
- Manage SLAs and KPIs.
