Service Engineer (25128)
Super Micro ComputerHouston, Texas, United States
Posted October 24, 2025
70000 - 100000 USD year
Full Time
About the Company
Super Micro Computer, Inc., with over three decades of leadership, specializes in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions. Offering customizable, efficient, and sustainable IT products including liquid-cooling technology, the company pioneers Building Block Solutions® and Green Computing servers, setting new performance and environmental standards.
Job Description
Supermicro is seeking a Service Engineer to work with customers on field troubleshooting and repair of server systems. This critical role requires excellent technical aptitude, strong interpersonal skills, and the ability to manage escalations. The service engineer will contribute to the team's goals through proactive maintenance, training, and ensuring a world-class field engineering organization.
Requirements
- On-site and remote troubleshooting of complex server systems.
- Drive customer satisfaction through service excellence.
- Manage escalation and escalate unresolved problems.
Benefits
- Comprehensive benefits package
