Service Engineer
Super Micro Computer, Inc.Virginia, United States
Posted February 7, 2026
70004 - 100000 USD
Full Time
About the Company
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.
Job Description
Supermicro is seeking a Service Engineer to resolve and repair server systems at customer sites. The Service Engineer will be responsible for fieldwork, troubleshooting, and resolving complex technical problems on Supermicro equipment in an enterprise environment.
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, and Electrical Engineering preferred
- 2+ years of experience in servicing complex X86 systems and parts
- Work experience in a large enterprise or certification in Windows and Linux environments is a plus
- Emphasize break/fix experience and on-site customer service experience
- Hands-on experience with servers (Supermicro, EMC, DELL, HP)
- Strong technical communication skills to lead investigations with engineers of multiple disciplines
- Strong written and verbal communication skills, project management skills, solid time management skills
- Ability to work in a challenging, dynamic, and fast-paced environment
- Full professional proficiency in English (read/write/speak)
- Must be punctual and detail-oriented
Benefits
- Comprehensive benefits package
- Bonus and equity award programs
