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Job description
Supermicro is seeking a Software Technical Support Engineer to serve as the second tier of technical support. This role involves troubleshooting issues, documenting customer feedback, co-working with cross-functional teams, and providing technical support via phone, email, and other communication channels. The ideal candidate will have strong problem-solving skills and a dedication to customer satisfaction.
Company
Tech, Software & IT Services
Super Micro Computer, Inc., with over three decades of leadership, specializes in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions. Offering customizable, efficient, and sustainable IT products including liquid-cooling technology, the company pioneers Building Block Solutions® and Green Computing servers, setting new performance and environmental standards.
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