Systems Support Engineer
Clever DevicesNew York, United States
Posted February 11, 2026
90000 - 140000 USD
Full Time
About the Company
Clever Devices specializes in designing and deploying Intelligent Transportation Systems (ITS) for a wide array of public transit modes— including fixed-route, bus rapid transit, paratransit, and rail. Their modular, scalable solutions deliver real-time passenger information, transit analytics, and smart-city mobility tools that enhance operational efficiency and rider experience. By integrating advanced ITS technologies across multimodal networks, the company helps transit operators meet global mobility challenges while driving sustainability and accessibility. Clever Devices' commitment to innovation, data-driven insights, and customer-centric design sets it apart as a leading partner for modern public transportation systems.
Job Description
Clever Devices is seeking a System Support Engineer to oversee daily Support operations for customers, troubleshoot technical issues, and work with internal teams to provide a unified front for customer support. The position requires technical proficiency and strong communication skills, with a focus on creating strong relationships with customers and resolving issues in a timely manner.
Requirements
- 5+ years of experience in a technical support or engineering environment
- Bachelor's degree in Computer Science, Engineering, or equivalent
- Familiarity with SQL Management Studio, Server Hardware, Microsoft Server Operating Systems, TCP/IP, and network configuration
Benefits
- Health insurance coverage
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays and time off
