OTC Analyst

As an OTC Analyst, you will own the full Order-to-Cash cycle for your portfolio, ensuring accurate billing, healthy cash flow, and a seamless customer experience. You will serve as the bridge between contract and revenue, partnering with customers and internal teams to prevent billing friction, resolve disputes quickly, and protect recurring revenue.

Requirements

• 1 to 2 years of experience in Order-to-Cash, Collections, or Accounts Receivable
• Familiarity with SaaS billing models and recurring revenue logic
• Strong written and verbal English communication skills
• Ability to work US timezone hours
• Experience with NetSuite, Salesforce, or similar systems
• High attention to detail and strong data accuracy standards
• Structured problem-solving mindset with the ability to identify root causes
• Comfort using AI tools to support communication and analysis
• Ability to manage high volumes of follow-ups and tasks independently

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement