SupplyHouse.com is looking for a UX Manager to join their Customer Experience Team. The role involves managing a team of UX designers, partnering with cross-functional teams, and creating seamless digital interactions. The position is remote with occasional travel to the company's headquarters in Melville, NY.
Requirements
- Bachelor's degree in Human-Computer Interaction (HCI), User Experience Design, Graphic Design, Psychology, or a related field.
- 6+ years of UX/UI design experience, with at least 3+ years in a leadership role and success scaling high-performing design teams.
- Demonstrated track record designing and delivering e-commerce experiences that drive engagement, conversion, and customer satisfaction.
- Strong leadership skills with experience in coaching, mentoring, and developing design talent.
- Hands-on expertise with modern design and prototyping tools (Figma, Sketch, Adobe XD, etc.).
- Experience guiding teams through user research, usability testing, and data-driven design.
- Excellent communication and storytelling skills with the ability to influence across teams and leadership levels.
- Deep knowledge of accessibility standards and inclusive design practices.
Benefits
- Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
- 401(k) with up to 4% company match
- Paid vacation, sick time, and holidays
- Company-paid basic life insurance and long-term disability
- Discounted auto, home, and pet insurance programs
- Flexible Spending Account (FSA)
- Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
- Company-provided equipment and one-time $250 work from home stipend
- $750 annual professional development budget
- $25 monthly Grubhub credit
- Company rewards and recognition program
- Ownership for All program with financial benefits for company growth and accomplishments
