(fluent English) Customer Support Consultant, crypto (Future Openings, remotely)

SupportYourApp is a global Intelligent Support-as-a-Service leader seeking a Customer Support Consultant to deliver outstanding customer support in crypto trading via live chat and email. The ideal candidate has excellent English communication skills, at least 6-12 months of live chat support experience, and basic financial knowledge.

Requirements

• Excellent English communication skills (minimum C1 level)
• At least 6–12 months of live chat support experience, preferably in crypto or financial services
• Basic financial knowledge or payment/banking experience
• Crypto industry knowledge
• CRM experience in Salesforce
• Strong analytical, logical thinking, and problem-solving skills
• Positive, proactive and responsible attitude

Benefits

• Flexible schedule
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time
• Internal health policy
• Responsive leadership
• Greenhouse conditions for self-development
• Culture built on trust