(fluent English) Customer Support Consultant, crypto (Future Openings, remotely)

We're a global Intelligent Support-as-a-Service leader, seeking Customer Support Consultants for our crypto trading team. The role involves delivering outstanding customer support via live chat and email, building strong customer relationships, and maintaining up-to-date knowledge of our trading platform and market conditions.

Requirements

• Excellent English communication skills
• At least 6–12 months of live chat support experience
• Basic financial knowledge or payment/banking experience
• Crypto industry knowledge
• CRM experience in Salesforce
• Strong analytical, logical thinking, and problem-solving skills
• Positive, proactive and responsible attitude

Benefits

• Flexible schedule
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time
• Internal health policy
• Greenhouse conditions for self-development
• Culture built on trust