(Native Dutch & English C1) Customer Support Specialist (Global, remote)
SupportYourAppRotterdam, South Holland, Netherlands
Posted May 25, 2026
Full Time
About the Company
SupportYourApp is a global Intelligent Support-as-a-Service leader partnering with tech companies and industry leaders.
Job Description
Join our global Intelligent Support-as-a-Service leader as a Customer Support Specialist (Global, remote). Deliver outstanding customer support, investigate issues, and ensure timely follow-ups. Thrive in a multicultural and multilingual environment while enjoying your home office.
Requirements
- Native Dutch
- Excellent English communication skills (at least C1 level for both spoken and written)
- Experience in a customer-facing support role, ideally within a B2B or software environment
- Strong communication skills and ability to manage customer expectations professionally
- Structured and process-oriented approach to troubleshooting and ticket handling
Benefits
- Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2
- Opportunity to cooperate fully remotely
- Inclusive international environment
- Compensation in USD
- Rewards for referring friends
- Balance between project workload and personal time
- Internal health policy
- Responsive leadership interested in your development and long-lasting cooperation
- Greenhouse conditions for self-development
- Culture built on trust, with no time-tracking requirements