Davao: Hiring Consultant - Customer Service
SutherlandDavao City, Philippines
Posted March 18, 2024
Full Time
About the Company
Sutherland is a global leader in business and digital transformation, offering a wide range of services including IT, technology, healthcare, banking, insurance, travel, telecom, and more. With over 200 patented inventions across AI and other critical technologies, Sutherland drives digital transformation through advanced products and platforms, delivering measurable results to iconic brands worldwide. The company's unique value proposition lies in its seamless 'as a service' model, combining human expertise with artificial intelligence for transformative outcomes.
Job Description
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.
Requirements
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills
- Multi-tasking skills, showcased through the use of several applications
- Basic PC keyboarding skills
- Basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred