Vice President Collections

SWBC is seeking a Vice President Collections to oversee collections operations, manage client relationships, and drive product enhancements. The role involves overseeing front-line collections processes, leading and developing collections personnel, and partnering with internal teams to meet client requirements.

Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field; advanced degree preferred.
• Minimum of 10 years of experience in Collections Management, ideally within the credit union or banking sectors.
• Extensive background in people leadership, account management, performance analysis, and product ownership at an executive level.
• Exceptional communication and relationship-building skills.
• Strong analytical capabilities with expertise in performance analysis tools and methodologies.
• Demonstrated success in managing large client portfolios, driving product improvements, and achieving outstanding results.
• Highly collaborative team player with proven team-building and leadership abilities.
• Able to travel locally and/or nationally.

Benefits

• Competitive overall compensation package
• Work/Life balance
• Employee engagement activities and recognition awards
• Years of Service awards
• Career enhancement and growth opportunities
• Leadership Academy and Mentor Program
• Continuing education and career certifications
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans
• Lucrative Wellness Program