Customer Success Manager (EFUNDS for Schools)

Customer Success Manager for SWIVEL's schools product. Primary point of contact for customers, guiding them through onboarding and managing day-to-day relationships to ensure long-term success.

Requirements

• Minimum 5 years of experience in Customer Success, Account Management, or Sales in a SaaS start-up environment, specifically in EdTech or payments solutions.
• Bachelor's degree in Business Administration, Business Management, Marketing, Finance, or a related field.
• Proven success in managing customer relationships and driving revenue growth in technology solutions for the education sector and/or payment platforms.

Benefits

• Competitive overall compensation package
• Work/Life balance
• Employee engagement activities and recognition awards
• Years of Service awards
• Career enhancement and growth opportunities
• Leadership Academy and Mentor Program
• Continuing education and career certifications
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans
• Lucrative Wellness Program