Customer Success Manager
SWIVELSan Antonio, Texas, United States
Posted May 11, 2026
Full Time
About the Company
SWIVEL is a Substance-Free Workplace and requires pre-employment drug testing.
Job Description
We are seeking a talented Customer Success Manager to report to the Director of Customer Success. The CSM will play a vital role in ensuring customers achieve their desired outcomes while using SWIVEL’s solutions.
Requirements
- Bachelor’s degree in Business with a concentration in Business Administration, Business Management, Marketing, and or Finance field of study from an accredited college or university.
- Minimum of five (5) years of customer service and satisfaction in financial services.
- Minimum of three (3) years in Customer Success Management, Account Management, or Sales, and a strong track record of retaining existing clients and contributing to the sales growth within the organization.
Benefits
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Leadership Academy and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program
