Account Manager, APAC

We're looking for an Account Manager to join our team in APAC. As a team player with a customer-first mentality, you'll oversee the customer lifecycle, drive adoption, and ensure ongoing client satisfaction and retention. Must have 2-3 years of Account Management experience in SaaS, event management, event technology, or the events industry.

Requirements

• 2-3 years of Account Management and/or Customer Success Management experience working in SaaS directly with customers
• Experience in event management, event technology, or the events industry is essential
• Proven customer management skills
• A successful history of expanding and growing accounts
• Proven ability to develop and manage pipeline and forecasting
• Skilled at negotiating business terms and contracts
• Team player with world-class problem-solving, critical thinking, communication, and relationship-building skills
• Ability to develop trusted relationships with customers and internal teams
• Ability to independently organize, prioritize, and take action
• Experience with CRMs, preferably Salesforce and other tools

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan