Chief of Staff - Operations

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations.

Requirements

• 8+ years of experience in Operations, Strategy, or Consultancy within fast-paced, high-growth environments.
• Demonstrated ability to operate credibly with senior leaders and represent leadership positions in cross-functional and executive forums.
• Proven track record of driving alignment across different areas, navigating competing priorities and clarifying trade-offs.
• Strong business acumen, with the ability to connect operational decisions to financial outcomes, unit economics, scalability, and return on investment.
• Strong analytical and problem-solving skills, with the capacity to move from data to insight to recommendation.
• High fluency with tools such as Looker, SQL, and advanced spreadsheets.
• A systems-thinking mindset, able to understand how metrics, workflows, incentives, and tools interact at scale.
• Exceptional organizational skills with a strong bias for execution, follow-up, and accountability.
• Clear, structured communicator capable of influencing both technical and non-technical audiences.
• High ownership, sound judgment, and the maturity to act as a proxy for the Head of Operations when required.
• A proactive, curious attitude with enthusiasm for experimenting with new tools and AI-driven solutions.

Benefits

• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class