Customer Success Enablement Manager

Sword Health is pioneering AI Care, a fundamentally new approach to healthcare. We're building a Customer Success Enablement Manager role to lead the strategic development and execution of comprehensive Customer Success enablement programs.

Requirements

• 8+ years of experience in Customer Success enablement, enterprise sales management, or a related field
• Expertise in designing and implementing commercial training programs
• Strong understanding of the Customer Success cycle
• Exceptional communication, presentation, and interpersonal skills
• Proven ability to analyze performance data and translate insights into actionable strategies

Benefits

• Comprehensive health, dental and vision insurance
• Life and AD&D Insurance
• Financial advisory services
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)
• Health Savings Account
• Equity shares
• Discretionary PTO plan
• Parental leave
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family