Customer Service Representative

This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. The goal is to assist and help resolve all customer needs as quickly and accurately as possible.

Requirements

• Answer all incoming concerns/needs from all customers
• Key pick-up request, Handle transportation/routing on delivery questions
• Process will-call orders
• Provide customers with invoice copies.
• Process credits
• Maintaining Call list
• Monitor orders before the cut-off
• Communicate regularly with the AE (account executives) and customers.
• Manage the same-day deliveries for OPCO (operating company)
• Perform other duties as directed by Supervisor.

Benefits

• 401k Matching
• Incentive Plan