Customer Service Representative

This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers.

Requirements

• Answer all incoming concerns/needs from all customers
• Key pick-up request, Handle transportation/routing on delivery questions
• Process will-call orders
• Provide customers with invoice copies.
• Process credits
• Maintaining Call list
• Monitor orders before the cut-off
• Communicate regularly with the AE (account executives) and customers.
• Manage the same-day deliveries for OPCO (operating company)
• Perform other duties as directed by Supervisor.

Benefits

• 401k Matching
• Generous Paid Time Off