IT Support Engineer
systemsGoShanghai, China
Posted June 16, 2025
Full Time
About the Company
systemsGo is a leading IT solutions provider founded in 1998, delivering end‑to‑end services such as office setups, data center build‑outs, migrations, AV integration, and cybersecurity across major Asian markets and Australia. The company partners closely with clients to reduce costs and boost efficiency, leveraging a portfolio of engineering, staffing, procurement, and digital transformation services. Distinctive features include a rigorous online tracking system that offers 24/7 visibility into project progress, a culture of continuous improvement, and a commitment to customer‑service excellence. With a workforce trained in creative problem‑solving and a focus on enriching employment, systemsGo consistently delivers high‑quality, process‑driven solutions that create lasting value for businesses.
Job Description
IT Support Engineer position in Shanghai, China, providing top-notch support and implementing innovative IT solutions.
Requirements
- Diploma/Degree in Computer Science or Information Technology
- 3-5+ years of experience in IT end-user support or service provider environments
- Strong technical skills in: Windows 7/8/10, Office 365, Windows Server, Microsoft services, Networking, VDI, Microsoft Azure, and MDM
- Experience with video conferencing support (Cisco WebEx, Zoom, Polycom)
- Excellent problem-solving and analytical skills
- Strong customer service orientation
- Ability to work independently and as part of a team
- Intermediate or higher English proficiency