Join CHUBB as Technical Support Analyst and serve as the primary point of contact for our agents, providing technical support and expertise on our sales and sales support applications.
Requirements
- 3+ years of experience working in a Technical Support / Help Desk environment
- Excellent knowledge of end-user devices (e.g., iOS, Android, Windows, etc.)
- Excellent verbal and written communication skills
- Bi-lingual advanced Spanish and English
- Strong analytical and problem-solving skills
- Strong customer service orientation and support skills
- Ability to assist agents with various levels of technical knowledge
- Solid knowledge of Microsoft Office (Excel, PowerPoint, Word) and Outlook
Benefits
- Competitive salary
- Comprehensive health benefits
- Continuous learning: training programs and professional certifications
- Wellness initiatives
- Supportive workplace culture