Manager, Customer Experience Operations
TailscaleCanada
Posted April 6, 2026
268000 - 268000 CAD
Full Time
About the Company
Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are.
Job Description
Tailscale is looking for a high-impact Customer Experience Operations Manager to join their Revenue Operations team. This role sits at the intersection of strategy, data, and execution, supporting global post-sales organizations to operate at scale and deliver exceptional customer outcomes.
Requirements
- 5 to 8+ years of experience in Customer Success Operations, Revenue Operations, or a related GTM operations role
- Proven experience designing and executing programs that scale
- Experience supporting multi-functional post-sales teams (Customer Success, Customer Success Engineering, Support Engineering, Renewals, or Professional Services)
- Strong analytical skills with the ability to build and interpret complex data, identify the key insights, and communicate them clearly to any audience
- Customer-first orientation with a genuine passion for improving the post-sales experience through better process and tooling
Benefits
- Competitive total compensation package
- Comprehensive group benefits with no waiting period
- Remote first company
- Paid time off and a healthy work-life integration
- Generous parental leave program
- Build-your-own home office setup
