Support Engineer (Tier 1)

Tailscale is seeking a motivated Support Engineer (Tier 1) to join its growing team of support professionals. The role involves handling a broad range of tickets to provide high-quality support to a diverse community of users.

Requirements

• 1-4+ years of experience in a technical support or customer-facing role
• Foundational understanding of networking fundamentals
• Proficiency in troubleshooting across multiple operating systems
• Excellent written communication skills
• Proactive approach to learning new technologies and staying current with evolving infra tools

Benefits

• Competitive total compensation package
• Comprehensive group benefits
• Remote work environment
• Flexible paid time off program
• Generous parental leave program
• Professional development support
• Build-your-own home office setup