Support Engineer (Tier 1)

Tailscale is seeking a Support Engineer (Tier 1) to provide high-quality support to a diverse community of users, handling a broad range of tickets and solving technical issues.

Requirements

• 1-4+ years of experience in a technical support or customer-facing role
• Foundational understanding of networking fundamentals
• Proficiency in troubleshooting across multiple operating systems
• Excellent written communication skills
• Proactive approach to learning new technologies

Benefits

• Competitive total compensation package
• Comprehensive group benefits
• Remote first company
• Flexible, paid time off program
• Generous parental leave program
• Build-your-own home office setup
• Support for personal and professional development