Technology Support Engineer
TakedaBengaluru, Karnataka, India
Posted April 1, 2026
Full Time
About the Company
We strive to transform lives. While the science we advance is constantly evolving, our core purpose is enduring. For more than two centuries, our values have guided us to do what’s right for patients and for society. We know that changing lives requires us to do things differently. We start by listening to and addressing what really matters to patients, the people who love them, and those in the healthcare system who provide care. And that’s what inspires us all to be bold, push boundaries and set new standards that open up greater opportunities. Read our community guidelines: https://takeda.info/communityguidelines
Job Description
The Tech Operations and Support, Senior Support role focuses on providing advanced technical support to employee end users. This includes managing and troubleshooting personal computers, servers, mainframe applications, data/voice networks, and ERP systems.
Requirements
- Acquire, install, and upgrade PC components and software
- Diagnose and resolve complex technical issues through user discussions and coordination with internal and external support teams
- Respond to user requests and research problems associated with telecommunications networks
- Provide real-time end user ERP systems support and training to facilitate knowledge transfer
- Utilize specialized skills to tackle complex tasks and support senior-level executives
- Engage in strategic communications with internal and external contacts
- Work independently within established procedures and practices
