Customer Marketing Manager
TaktileBerlin, Germany
Posted March 27, 2026
Full Time
About the Company
Taktile is the agentic decision platform for financial services that delivers superior outcomes and reduced operational costs without compromising on compliance.
Job Description
We're looking for a Customer Marketing Manager to join our marketing team and turn Taktile's customers into a powerful growth engine.
Requirements
- 3+ years in customer marketing, customer success marketing, or a closely related marketing role
- Proven ability to build customer advocacy programs and produce high-quality case studies and reference content
- Strong relationship skills - you are comfortable engaging (senior) stakeholders at enterprise accounts
- Experience working cross-functionally with customer success and sales teams
- Excellent writing and storytelling skills, with an ability to translate complex technical outcomes into compelling narratives
- Active use of AI tools to accelerate content, research, and customer insight synthesis
