Claims Technical Specialist
TAL AustraliaSydney, New South Wales, Australia
Posted March 10, 2026
Full Time
About the Company
TAL is one of Australia's leading life insurers, committed to inclusion and supporting the career growth of our diverse workforce.
Job Description
As a Claims Technical Specialist at TAL, you'll provide expert technical guidance across Income Protection, Life, Trauma and TPD claims, driving quality assessments and positive outcomes for customers. You'll partner with Claims Managers to build capability and continuously improve the way we do claims.
Requirements
- Proven experience in life insurance claims with strong technical expertise developed in a senior claims or specialist role.
- Demonstrated ability to coach, uplift capability and embed technical knowledge across claims teams.
- Strong understanding of life insurance legislation, codes of practice and regulatory requirements, applied confidently in claims assessment.
- Ability to think critically, identify barriers and develop practical solutions to support sound claim outcomes.
- Clear, confident communicator with the ability to influence stakeholders and deliver a high-quality customer experience.
Benefits
- Inclusive Employer - Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions - Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
- Reconciliation Advocates - Read our Innovate Reconciliation Action Plan