Senior Claims Consultant

Welcome to TAL, a leading life insurer protecting Australians for over 150 years. This Senior Claims Consultant role is a specialist position within the Direct Claims team, managing high-value underwritten TPD claims and providing mentorship and capability uplift to the team.

Requirements

• Proven experience as a Claims Consultant within life insurance, looking to step up into a Senior role.
• Proven experience as a Senior within life insurance.
• Exposure to both retail and group insurance claims (or retail would be highly desirable).
• Strong understanding of insurance legislation and frameworks (e.g Insurance Contracts Act).
• Background in law or allied health (e.g OT) is highly regarded.
• Strong analytical skills, resilience, and confidence managing complex and sensitive claims.

Benefits

• Flexible Work Hours
• Hybrid Model
• Clear career pathway
• Flexible and supportive work environment
• Strong organisational investment and ongoing support
• Inclusive Employer
• Diversity Champions
• Reconciliation Advocates