Country Head Customer Success
Talent Search RecruitmentNorth Jakarta, Indonesia
Posted January 6, 2026
Full Time
About the Company
Talent Search Recruitment is a Jakarta‑based executive search and talent advisory firm that partners with both established enterprises and emerging startups across Indonesia, Singapore, Malaysia, India, and beyond. Its team of sector‑specialized consultants identifies and secures senior leaders and key functional hires that not only possess the requisite skills but also resonate with clients’ culture, values, and strategic objectives. Beyond traditional recruiting, the firm offers end‑to‑end market‑entry support—including 360° office setup, payroll outsourcing, Employer of Record services, and cross‑cultural onboarding—for foreign talent and expats. This holistic, client‑centric approach enables organisations to build resilient teams while streamlining the hiring process from start to finish.
Job Description
Our client is looking for a dynamic Country Head Customer Success to lead our strategic customer relationships in Indonesia. This senior leadership role will oversee enterprise clients, drive value realization, ensure customer growth, and build long-term partnerships.
Requirements
- 10+ years of experience in Customer Success, Account Management, or Strategic Partnerships (B2B SaaS/Tech)
- Proven success in managing enterprise clients and leading teams
- Strong strategic thinking, leadership, and communication skills
- Customer-first mindset with focus on business outcomes