Director of People & Agent Operations

Talentful is looking for a Director of People & Agent Operations to help transform the company's operations and build a high-performance environment. The ideal candidate will have experience in People/HR leadership, compensation design, L&D programs, and culture strategy. They will own people operations, culture strategy, compensation architecture, retention, learning & development, and employee experience. They will also design and deploy agent-powered workflows, collaborate with AI agents, and set the standard for AI-native people operations.

Requirements

• 8+ years in People/HR leadership, with at least 3 in a professional services or agency environment
• Proven track record building people systems from scratch or transforming existing ones
• Experience with compensation design, L&D programs, and culture strategy at scale (200+ employees)
• Strong analytical skills — comfortable with data, dashboards, and making evidence-based decisions
• Genuine interest in AI, automation, and operational technology (you don't need to be technical, but you need to be curious and unafraid)
• Experience managing across multiple geographies preferred

Benefits

• Learning & development
• Flexible working
• Healthcare options
• Wellness allowance contributions
• Global co-working
• Enhanced parental leave
• Retirement plan