IT Field Support Engineer- Oct 2025 (Internal Use)

Provide on-site support for IT infrastructure, including setup, configuration, and troubleshooting of hardware and software. Install and configure new IT equipment, transfer and convert IT assets, and handle initial setup and software installation for designated systems.

Requirements

• Proficiency with Windows Operating Systems
• Experience with productivity software (Microsoft Office, Google Workspace, etc.)
• Knowledge of IT hardware components and troubleshooting.
• Active Directory User Management
• Experience with Deployment tools (Microsoft Autopilot, Tanium, etc)
• Experience with remote desktop tools (Bomgar, etc)
• Experience with virtual Meeting tools (Microsoft Teams, Google meet, Zoom, Webex)
• Experience with ServiceNow ITSM tool.
• ITIL Foundation: Best practices for IT Service Management.
• Excellent Communication skills and ability to work independently.
• Good attention to detail and commitment to delivering high-quality service

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship