Bilingual Customer Success Specialist

Tali AI is on a mission to build industry-leading products that solve real-world problems for clinicians today. As a Customer Success Specialist, you will be responsible for turning new sign-ups into power users by confidently communicating our value proposition and ensuring every touchpoint is seamless, empathetic, and high-impact.

Requirements

• deep experience in customer workflows
• user onboarding
• knowledge base development
• owning the resolution of customer needs and ensuring they have a great experience

Benefits

• Remote and hybrid work options & flexible work hours
• Comprehensive health and wellness coverage
• Competitive PTO, including winter shutdown Dec 25 - Jan 1, birthdays and Taliversaries, and 'extra long' long weekends
• $2000 annually in "Knowledge Dollars" to learn, grow, and level up
• Quarterly socials & company outings