Support Team Leader - Maternity Cover

We are looking for an experienced Support Team Leader to join our Technical Support team on a fixed term, contract for up to 6 months, with a possibility of an extension up to 12 months. The role will involve leading the Technical Support team to deliver high quality technical support to our customer base.

Requirements

• Leadership skills with the ability to inspire and motivate team members
• Excellent troubleshooting skills
• Ability to work effectively at all levels
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers and team members at all levels
• Good organisational skills and ability to multi-task
• Good knowledge of networking, security, VoIP and broadband technologies, preferred
• Knowledge of web filtering technologies, preferred

Benefits

• Salary up to £35,000 pa, depending on experience
• Up to 25 days holiday per year plus Bank Holidays
• Christmas shopping day in December
• Hybrid working
• Company events
• Company pension - 5% employer contribution
• Referral programme
• Contractual sick pay
• Employee Assistance Programme
• Contractual maternity and paternity pay
• Health Cash Plan
• Non-work related training allowance
• Volunteering day
• Day off on your birthday