Senior Product Manager
Talkdesk 2Porto, Portugal
Posted March 18, 2026
Full Time
About the Company
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI.
Job Description
Talkdesk is seeking a Senior Product Manager to lead the development and expansion of our Industries verticals portfolio, responsible for crafting solutions that resonate deeply with each vertical's unique challenges.
Requirements
- Contribute to the vision and design of a next-generation customer experience platform
- Create processes to capture, analyze, leverage, and share user insights
- Work with engineering, marketing, and sales to build business use cases and define requirements for new feature enhancements, products, and services
- Help to prioritize the product roadmap with engineering, design, marketing, and sales
- Collaborate with marketing and product ops to effectively launch new services, features and enhancements (or deprecate existing ones)
- Lead the development and expansion of our Industries verticals portfolio
