Senior Solution Architect - HLS
Talkdesk 2Remote
Posted May 22, 2026
136000 - 204000 USD
Full Time
About the Company
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI.
Job Description
As a Senior Solution Architect - Healthcare & Life Sciences, you will design cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers, work with cross-functional teams, and provide technical guidance and mentorship.
Requirements
- Lead scoping and discovery sessions with sales and client teams
- Engage with clients to architect solutions
- Understand customers’ business strategy and direction
- Collaborate with sales process teams
- Create accurate Statements of Work
- Partner with product and engineering teams
- Effectively translate client requirements to internal stakeholders
Benefits
- Health Insurance
- Retirement Benefits
- Paid Time Off
- Paid Holidays
- Paid Sick Leave