IT Helpdesk Engineer
TamaraNew Cairo City, Cairo, Egypt
Posted January 19, 2026
Full Time
About the Company
Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth.
Job Description
Tamara is seeking an IT Helpdesk Engineer to join their Egypt team, supporting their technology environment and ensuring seamless and secure experience for team members. The role involves resolving technical issues, managing assets, and supporting new technology rollouts.
Requirements
- 2–4 years of IT helpdesk or IT support experience
- Experience supporting Google Workspace, Slack, and standard business software applications
- Familiarity with conferencing tools like Google Meet, Zoom, and MS Teams
- Working knowledge of identity and access management best practices
- Prior experience in IT hardware asset management and procurement
- Ability to manage onboarding/offboarding processes efficiently
- Comfortable working in both in-person and remote support scenarios
- Strong communication skills and a proactive, customer-focused mindset
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
